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Graduate and Professional Studies (GPS)
Franklin Pierce University
BOOKSTORE
Follett Higher Education Group operates your
college bookstore. FHEG is headquartered in Oak Brook, IL and operates
approximately 650 bookstores across the U.S and Canada. Follett has
partnered with college communities for many years in many ways.
At FPC, Follett has contributed to student scholarships and campus
building growth. Each year, we put thousands of dollars back into FP
student’s wallets through our aggressive used book buyback programs. We
continually work with our vendors to improve quality and price of our
merchandise lines. In addition, we offer employment opportunities to our
students and many services to our campus community. Some of these services
include: special academic pricing of full version software (available
through efollett.com), special order services for books and study aids,
postage stamps, regular sales promotions, and free gift wrapping, to name
a few.
When on the Rindge campus, be sure to drop by and visit the bookstore
located in the Emily Flint Campus Center, or visit the bookstore 24 hours
a day at www.fpc.bkstr.com
CONTACT INFORMATION
FP
Bookstore
20 College Road
Rindge, NH 03461
603-899-1090
fpc_bkstr@fheg.follett.com
Now that you’ve registered for classes, ordering your course material is
fast and easy! Textbooks, supplies, FP
clothing, and gifts can be sent
directly to you. No more waiting in line! All your needs can be met
through the Rindge Campus Bookstore.
BOOK ORDERING INSTRUCTIONS
Simply visit the FP
Bookstore website at
www.fpc.bkstr.com
1. Click “Books” on the left hand side of the
screen.
2. Click “Textbooks” on the left hand side of the screen.
3. Select your term from the drop down box. It will always begin with
“GPS”.
4. Select "Campus" from the drop down box.
5. Select the Department that your class is in. (The first 2 letters in
your course number, ie: IC, MN, MK, etc.)
6. Select the course number of your class, i.e. 296, 297, 298, 299, etc.
7. Decide if you want new or used books.
8. Click, “Add to cart”. You may add another course or go to check out.
9. Select if you would like to have your books shipped, or pick them up in
Rindge from the drop down box.
10. Click checkout when all courses have been selected.
11. If this is your first time ordering, you must complete the sign in
procedure before entering your email and password. The system will not
recognize your log in if you have not signed up. For those with no email
address: you must enter an address in the field, follow this format:
yourlastname@none.com
12. Complete your shipping info by selecting the receipt method and your
preferred shipping method from the drop down menu. This is also where you
make your substitution preference and make any notes. If you are using
Financial Aid to purchase your books go to step #13. If you are using
private funds skip step #13, enter your payment information and go to step
#14.
13. If you are using Financial aid to purchase your books enter the
following dummy credit card #:
a. Type: Visa
b. Expiration : enter date one year from date ordering
c. Credit Card Number: 4111 1111 1111 1111
14. Click submit, and review your order info
on the next page. Click, “Complete my order”.
15. Write down or print your order confirmation number!!
Check the status of your order at any time by logging back into the site
and selecting “Your Account” in the upper right menu bar. You will need
your order confirmation number.
TEXTBOOK REFUNDS
For Full credit
Sales receipt is required.
New Books must be unmarked.
Books wrapped in plastic must be unopened.
Books must be returned within the specified time: Online Orders have 15
calendar days from date of purchase to return purchases.
PLEASE NOTE: Textbooks purchased the last week of class or during exam
periods are ineligible for refunds.
ON-LINE BUYBACK
The current term is over and you have these books you really don’t want to
keep, what can you do with them?
SELL THEM BACK TO THE BOOKSTORE!
Selling books back online is easy. Send us an email (
fpc_bkstr@fheg.follett.com
) telling us you want to sell your books back. Give us a list of the
books.
We need:
• author,
• title, and
• ISBN number of each book.
(The ISBN is found on the back cover of the title page of the book, it is
10 digits long.)
We will look up your books and email you with the current buyback value.
We will tell you how long this value is good for. You then decide if you
want to sell them or keep them. Send them to us if you decide to sell
them. When shipping your books to us, we suggest using a shipping method
that will enable you to track your package. If you get your books to us
within that time, we will send you a money order for the quoted value of
the books.
Some important things to remember when selling books:
-
We can only buy books in
good condition.
-
All pages must be intact and
include CD’s if any came with it.
-
There can be no water damage
on the book.
-
Study guides/workbooks must
not have the answers filled in.
-
Books must be current
edition.
Please ship your books to:
FP
Bookstore
20 College Road
Rindge NH 03461
Please include with your shipment your price quote and your name and
address so we can send the money order! |
