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Frequently Asked Questions
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ACADEMICS
What academic services does the College offer?
The Academic Services Center, located on the first floor of the Library,
is staffed by a team of professionals dedicated to assisting students
achieve academic success at Franklin Pierce College. Advising, essential
skills instruction, tutoring, and the development of reading skills and
learning strategies are among the many services offered. The
Coordinator for Academic Accommodations assists students who have
specific learning differences in utilizing services, developing
self-advocacy skills and working with faculty for necessary
accommodations. All students are encouraged to avail themselves of
the academic services offered.
Who will be my son?s or daughter?s academic advisor?
A student?s Individual & Community or College Success seminar
professor will initially function as academic advisor. This advisor will
work with the student until he/she chooses an academic advisor in
his/her major.
What happens if my son or daughter does not get into the
classes for which he/she pre-registered?
Your son or daughter will have the opportunity to meet with his/her
advisor to make schedule changes.
What if my son or daughter misses a week or more of classes
due to a personal or medical emergency?
In the case of a personal or medical emergency, which causes a student
to miss classes for three or more consecutive days, the student or their
representative should contact Academic Services who will inform the
professors. They should also inform Health Services for appropriate
follow-up. Students are responsible for making up any assignments
they missed and should contact their professors upon their return.
Can my son/daughter receive help with writing papers
and essays?
The Write Place is Franklin Pierce College?s Writing Center. The Write
Place serves all members of the campus community as a resource
center for Writing needs and concerns. Administered through the
Humanities Division and English Department, The Write Place is staffed
by Faculty and Peer Tutors who are trained to work with the ?clients?
of the Write Place and help these people to produce the best writing
that they can.
Any member of the campus community may use the Write Place,
and should feel free to come at any time during their writing process?
whether to develop ideas, create an outline, evaluate what they have
written already, whatever?the staff will meet the client at whatever
point in the process they are located. While the Write Place does serve
as a useful resource for students who identify themselves as weak
writers, we also serve students who identify themselves as strong
writers. For all clients, we provide the services of a trained reader and
responder, a tutor who may be able to help the client to produce more
effective writing.
The Write Place opens at the beginning of each semester, and is
usually fully functional within a week. The Write Place is open from
9am until midnight Monday through Thursday; 9am until 4pm Friday;
1:00 until midnight on Sunday. Faculty tutors are often available
evenings and weekends.
The Write Place does close on school holidays and over breaks.
In addition, the Write Place closes for the semester on the last day of
classes. If a client needs help after classes end, there are generally
several tutors ?on call? who will schedule an appointment if needed.
Students are encouraged to call and make an appointment to
guarantee time with a tutor. The Write Place does accept ?walk-ins?
but will only see such clients if there is no appointment scheduled.
Tutoring sessions generally last 30 minutes, but may go longer at the
discretion of the tutor.
What other services does The Write Place provide?
The Write Place provides the following services to the
campus community:
? Tours of the center and tutoring demonstrations
? Classroom instruction on APA or MLA format
? Individualized instruction on grammar or other areas
? Classroom instruction on grammar or expository prose writing
? Faculty workshops or individual consultations on designing writing
assignments, assessing writing, etc.
? Additional services upon request
What type of services does the College library provide?
The Library provides computerized access to a collection of books,
periodicals, electronic databases, videos, software, cassette tapes and
microfilm designed to meet the needs and interests of the FPC
community. Services available to students include circulation, reference,
interlibrary loan, on-line searches, and instruction in the use of the
Library and its resources. All students enrolled in IC101, Individual and
Community and in IC106, College Writing II are introduced to the
library resources and research strategies. Skilled library faculty and staff
are available to answer questions, to assist in locating information and
to offer guidance through the research process.
The Library?s membership in the On-line Computer Library Center
(OCLC), a computerized database of the holdings of nearly 39,000
libraries worldwide, expands the library?s resources by permitting
interlibrary loan access to the materials in these libraries. Additionally,
FP
students may borrow materials directly from the libraries of ten
New Hampshire colleges and universities.
Students are encouraged to use the Library as much as possible and
to consult librarians for help.
Library Hours (Academic Year)
Monday through Thursday, 8am?11pm
Friday, 8am?8pm
Saturday, 10am?6pm
Sunday, 12 noon?11pm
Hours are extended during final exam week.
BOOKSTORE
What form of payment is accepted at the Bookstore?
Bookstore items can be purchased by cash, check, VISA, MasterCard
and Discover card. Students may also purchase merchandise from the
Bookstore by using their Raven Card. What items can be purchased from the Bookstore?
In addition to textbooks and school supplies, the Bookstore carries
Franklin Pierce University
apparel, computer hardware and software,
music tapes, compact discs, and a wide variety of convenience store
items (i.e. snack food, beverages, frozen and microwavable food). The
Bookstore will also special order CDs and general reading books.
COLLEGE MARKETING AND
COMMUNICATIONS
My son/daughter just graduated from Franklin Pierce University
(or was named to the Dean's List), will the College send an announcement to my local paper?
Yes! The College is pleased to send a brief press release to students' hometown papers announcing their graduation or placement on the Dean's List. After each semester, the Registrar's Office will forward the final lists to the Office of Marketing and Communications. A staff member will research the appropriate paper to send the press release to and then forward the announcement to the paper. With the amount of research required and the number of students we serve, the process can take several weeks to complete. If you haven't seen an announcement of your student's graduation or Dean's List honors, please don't hesitate to contact the Office of College Relations at 603-899-4030.
DEVELOPMENT
I already pay my child's tuition, why should I also donate to Franklin Pierce?
A gift to Franklin Pierce is used to advance educational programs, improve facilities, enhance cultural and recreational activities, and provide financial aid for students.
Since tuition and fees only cover 85% of the cost to educate a student at Franklin Pierce, the College must rely on its alumni, parents, faculty, staff, and friends to make up the difference in unrestricted gifts to the Annual Fund. The gifts Franklin Pierce receives from donors keep tuition costs from increasing, and the quality of the Franklin Pierce education and experience from decreasing.
How can a give a gift to Franklin Pierce?
Here's how to give: http://www.franklinpierce.edu
/development/ways.htm
FINANCIAL SERVICES
What is the Raven Card?
The Raven Card is a service offered to students utilizing the student
identification card (ID) as a declining balance account. The Raven Card
may be used for purchases in the College Bookstore and The Ravens
Nest (Pub).
To initiate the Raven Card, you simply deposit funds (at the Financial
Services Office) in whatever amount you decide is appropriate.
Each purchase made using the Raven Card will then be automatically
deducted from your account, eliminating the inconvenience of cash,
new checking accounts, or temporary loans on your credit card. Monies
may be added and inquiries about the account balance may be made at
any time. Cash may not be taken from the Raven Card; any remaining
credit will be carried over to the next year. Questions about the Raven
Card? Call the Financial Services Office (603-899-4230).
Are there any banking services on campus?
Banking services on campus are available only through the Automatic
Teller Machine (ATM) located on the Campus Center plaza. Yankee
24, Cirrus, Discover, American Express, Cash Stream, VISA and
MasterCard can be used to access cash at our ATM. Representatives
from local banks are on campus during New Student Orientation for
students who wish to open accounts.
When do I pay my son?s or daughter?s bill?
Tuition bills will be mailed starting in mid-May. First payments will be
due June 15, depending on the payment plan you choose. Questions
regarding bills should be directed to the Financial Services Office.
How can my son?s or daughter?s bill be paid?
The Financial Services Office accepts cash, personal checks, money
orders, Visa, MasterCard, and the Discover Card.
What happens if my son or daughter earns a private
scholarship after financial aid has been awarded?
If a student receives a scholarship after he/she has been awarded
financial aid, the student must contact the Office of Financial Aid and
the Financial Services Office.
Are the student?s personal belongings covered by the
College?s insurance if they are lost, stolen or damaged?
The College will not accept responsibility for damage to, loss or theft
of personal belongings. Students are encouraged to carry insurance
through their parents? homeowner?s policy or other carrier.
FINANCIAL AID
Are there on-campus jobs available to students?
Employment is awarded to many students who demonstrate financial
need. As part of a financial aid package, a student may be awarded a
specific dollar amount in Federal Work-Study. This amount is the
maximum that may be earned in the academic year. Upon arriving on
campus, a student with an award in Federal Work-Study begins looking
for a job by consulting the job bulletin board (located in the Monadnock
Lounge in the Campus Center) and applying directly to the
on-campus employer. Most jobs pay the minimum wage. Typically,
students work eight to twelve hours a week. Students are paid every
two weeks by direct deposit into the student?s checking account.
There are a limited number of jobs available to students who have
not been awarded Federal Work Study as part of a financial aid award.
Preference in hiring, however, is given to students with Federal Work
Study awards. Interested students should check with the Office of
Financial Aid for details.
Why isn?t my son?s or daughter?s Work Study (student
employment) award deducted from his/her bill?
Federal Work Study awards must be earned during the academic year,
thus they cannot be deducted from the bill. Students can arrange for
payroll deductions to be credited to their bill. Please contact the
Financial Services Office if your son or daughter is interested in contributing
a percentage of his or her Work Study earnings toward the bill.
What if my financial situation changes during the year?
The Financial Aid Office offers a number of options for those families
who experience a change in their financial situation. Please contact the
Financial Aid Office for additional information.
HEALTH SERVICES
Where does a student go if he/she needs medical treatment?
All students at FP
have access to the College Health Services (HS).
The HS is located in the lower level of Granite Hall. It is staffed Monday
through Friday 8:00 am to 4:30 pm by RN?s, ARNP?s and/or a
physician to treat students. When the HS is not open, EMT?s are available
to assess students? medical emergencies.
Health Services provides a wide variety of services for students. Most
of the care rendered is at no charge to the student. Charges may be
incurred for laboratory testing, x-ray, pharmacy items, or referrals for
special medical problems and most charges are covered by the
student?s insurance policy.
All medical information about students 18 years and older is
confidential and will not be released without the student signing the
Release of Information Form.
A separate mailing packet will be sent to new students from Health
Services, this includes the required forms, deadline date and a
brochure describing services offered.
COUNSELING CENTER
Is there counseling available to students?
Yes. Services include individual and group short-term counseling,
educational programs, consultation, referrals, and programs for
substance abuse. Services are free and confidential.
RESIDENTIAL LIFE
What type of living arrangements are offered
by the College?
First-year Residence Halls are specifically structured to provide support
for first-year students. Students are assigned to rooms with one or two
roommates. Residence Halls are coed by wing. Each floor is assigned a
Resident Assistant to assist with the students? transition to the College.
All first-year residents are required to be on the nineteen-meal plan.
Upper-level students have the opportunity to live in suites, apartments
or condos.
When will my son or daughter find out his/her room
assignment and roommate(s)?
Specific room and roommate assignments will be made in early August.
Are there laundry facilities available on campus?
Coin-operated washers and dryers are available to all students living in
Franklin Pierce University
housing.
Is the College responsible for damage or theft to personal
property?
The College is not responsible for damage or theft of a student?s
personal property. We strongly encourage students to carry insurance
through their parents homeowner?s policy or through another carrier.
CAMPUS SAFETY & TRANSPORTATION
If there is an emergency and we are unable to reach our
son/daughter, is there someone we call?
Yes. Campus Safety & Transportation can be reached at
(603) 899-4210
How safe and secure is the College campus?
Campus Safety officers are on duty 24 hours a day, year round.
Officers are certified in CPR, first aid, and crisis intervention and can be
reached through the College?s 24-hour dispatch center (899-4210)
which is located in St. Peter?s House on College Road. While we enjoy
an area with a low crime rate, we are aware that no environment is
crime free. Emergency blue light phones are provided around the
campus and Campus Safety officers actively patrol in vehicles and on
foot. In addition to responding to emergencies, the Campus Safety
Department provides personal safety escorts and jump-starts. Educational
programming is provided throughout the year to encourage
community members to take an active role in their own safety.
Are students allowed to have cars on campus?
Any student may have a car on campus. All motor vehicles must be
registered with the Department of Campus Safety. Students must
purchase a parking decal that is valid for the current academic year.
Parking is limited in areas near the residence halls and is on a ?first
come, first served? basis. Students are required to have their driver?s
license and vehicle registration in order to register a vehicle and they
are responsible for complying with all campus parking policies.
Is there transportation available to students to and
from area airports or bus stations?
Yes. Transportation is available to students to/from local bus or train
stations through the Department of Campus Safety and Transportation.
See Catalogue for fees or call (603) 899-4388. The College
recommends Thomas Transportation Services for transportation to and
from airports. Please call them at 800-526-8143 or 603-352-5550 or
email thomastransport@monad.net
to make travel arrangements.
Is transportation available to students to and
from the shopping areas?
Shuttle service is available after 4:30 pm (free of charge) to students to
and from the local Cheshire Market Place and the Rindge Wal-Mart
(with pharmacy). The Cheshire Market Place features a large
supermarket, shoe store, Hallmark card shop, video store, clothing
store, and a Bank of New Hampshire branch bank. The
shuttle schedule
will be announced at the beginning of the semester.
COMPUTER NETWORK SERVICES
What computer facilities are available to the students?
The Franklin Pierce University
student network links all the computers on
campus to shared resources and Internet access. The student network
connects to the Internet by way of three T-1 lines for high speed
connectivity. Each student receives an account for access to the computer
network. All computer labs and residence hall rooms have access
to the FP
Student Network allowing students access to the World
Wide Web, e-mail, research material and regional activities. The
campus has three labs: two Windows-based PC labs and a Macintosh based
Graphics Lab. Lab assistants are on duty during lab hours.
What type of computer should my son/daughter
bring to campus?
Students may use a Windows based PC or Mac. To connect to the
network, the computer needs to have a 10/100 network card installed.
The Student should bring a 25? category 5 patch cable for physically
connecting the computer to the network port on the wall. A student
with questions or problems can call the IT Help Desk at 603-899-1111.
TELEPHONES, VOICEMAIL & CABLE TV
What type of telephone service is available to the students?
The College provides dial tone to all campus residences and private
voicemail for each student. The College uses a billing and collection service
which mails bills monthly to each student?s campus mailbox. Each
student has a long distance account and will be assigned a personal
security code for making long distance calls. Failure to make full
payment by the due date results in deactivation of the PIN and a
late payment fee.
The College provides TTY service for the hearing impaired, which is
located on the first floor of the library and available for student use.
The telephone number is 603-899-1125.
Students may send and receive faxes at the St. Peter?s building,
where Campus Safety is housed, which is available 24 hours a day.
The fax number is 603-899-4325. There is no cost to receive a fax.
Sending a fax costs $1.00 per page.
Do students have access to cable TV?
The College Cable Television system provides service to all campus
residences and many common areas. Students may bring a ?Cable
ready? TV from home and receive all available programming, which
includes a movie channel. Students should also bring a
coax cable connector.
What address should we use to mail packages to students?
Student?s Name
FPC- ?New Student? or Student Box #
20 College Rd.
Rindge, NH 03461-0060
PARENT INVOLVEMENT
How can I get involved, as a parent,
at Franklin Pierce College?
Family Weekend is held each fall and is an opportunity for you to
spend the weekend getting to know the campus, faculty and staff
while spending time with your son/daughter.
Every spring the Admissions Office sponsors a Parent Phone
Campaign. Parents of current students are asked to volunteer and
make phone calls to prospective students from their geographic area.
The Admissions Office will contact you at the appropriate time.
Franklin Pierce University
Pierce Parent?s Association
It is the mission of the Franklin Pierce University
Pierce Parent?s Association
to serve the College and its parents by providing an ongoing
means of communication between the school and its parents. Through
the Pierce Parent?s Association, the College reaches out to parents who
wish to participate in the FP
community through contributions of
time, effort, and financial support, by forming lines of communication
between the College, parents and students and by increasing the level
of parent participation in FP
events.
Pierce Parent?s Association members serve as ambassadors for
Franklin Pierce University
through daily contact with friends, neighbors
and business associates. Members are asked to participate in regional
College events as representatives of the Pierce Parent?s Association and
to assist the College in recruitment and orientation of both students
and parents. With the support of the Division of College Relations,
Pierce Parent?s Association members will help to shape parent involvement
in the FP
community.
If you would like additional information regarding the Pierce Parent?s
Association or would like to join, contact Pamela
Norton, Assistant
Director of Development at 603-899-4031.
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